Cookie Policy


What is a cookie?

Cookies are small text files which are sent to a user’s computer or mobile phone from a website and are stored on the user’s device. Cookies are designed to make your visit to a website and internet browsing experience smooth and user friendly. On our website, users can manage and/or delete cookies as they wish. 


Why do we have them? 

The main reasons we have cookies is to Provide data for improving our website, our content delivery and our overall service offering. 


How do we use them?

Cookies on our website are used in a number of ways. To the extent any Personal Information is collected through cookies, the Privacy Policy applies and complements this Cookie Policy.

Some cookies are essential, meaning they are absolutely necessary to navigate the website and use its services and features. Other cookies are non-essential; they may record your preferences and enable the website to perform as you would like, or enable us to perform analytics or to serve better more engaging content.  

As an organisation that processes business related data, Turning Point HR Solutions has assessed all six grounds for lawful processing of personal data and has selected ‘Legitimate Interests’ as the most suitable lawful ground for the processing of data for the purposes of Turning Point HR Solutions marketing and sales

Turning Point HR Solutions collects, processes and stores data relating to businesses and decision makers.  We believe that the individuals that we process the data of, are likely to have an interest in the Turning Point HR Solutions product.  Deemed as ‘Legitimate Interest’ this is based upon specific criteria including the business industry sector, size of organisation as well as the individual’s job function within the organisation.  Our typical segmentation includes those within human resources, finance, MD and owner related job functions, although this list is not exhaustive and other variables may apply.

We will only ever collect, process and store the essential information required for making contact with the data subjects within a business environment.  The personal data we collect is limited to first name, last name, email address, social profiles (limited to LinkedIN) as well as business IP address.  Other business related data may also be processed including business name, job function, turnover and business address, however we will never collect further personal data such as those classed under ‘Sensitive Personal Data’.

The data collected will be used to communicate marketing and sales messages relating to the Turning Point HR Solutions product, based upon the job function held by the data subject.  Turning Point HR Solutions specifically only sends messages to those we believe are likely to be interested in the Turning Point HR Solutions product based upon the organisation they are employed by and based upon their job function within that organisation.  Messages from Turning Point HR Solutions could be delivered via email, social media, via telephone or any other business to business (B2B) marketing methods that may be relevant.

When you send Turning Point HR Solutions an enquiry or booking form via our website or one of our micro sites you will be asked to provide your contact details. We will use the data you provide to process your request and may use it to inform you by email, telephone or mail about other Turning Point HR Solutions products and services that we feel may be of interest to you, it is deemed that as you have visited the Turning Point HR Solutions website and provided us with your contact information that you are legitimately interested in our products and services.  You have the right to object from any method of correspondence at any time, using the unsubscribe button on an email, by informing the telephone operator or by contacting us via any of the methods below.


Data Storage and Retention

The data held within the Turning Point HR Solutions CRM system is processed and stored in the UK within a secure environment.

Turning Point HR Solutions has a continual cycle of cleansing and refreshing data contained with our CRM system, all data is verified at least once in a 12 month cycle.  Any invalid records are deleted.


Request to Object

In all correspondence with you we will give you the right to object from receiving further correspondence from Turning Point HR Solutions.  On any emails you receive from Turning Point HR Solutions you have the right to request no further email correspondence.  If you receive a telephone call from us, you have the right to request not to receive any further calls.  Turning Point HR Solutions has a companywide CRM system, your request to object will be logged within our CRM system to ensure that you do not receive any further calls.

Should you wish to object to receiving communication from Turning Point HR Solutions, you can do so in a variety of ways:

Please note this applies only to the processing of your personally identifiable data, not that of the business data which does not fall under the remit of GDPR.


Request for Deletion

It is important to understand the difference between a right to object and a request for deletion.  If you make a request for deletion, we will remove any data we hold about you from the Turning Point HR Solutions CRM system.  This will also mean that we will remove you from our suppression files.  If you are removed from our suppression files, there is a risk that your data may be processed again in the future if your details are re-added to our CRM system by a member of our sales team who genuinely believes that your business would benefit from Turning Point HR Solutions.  If you do not wish for us to contact you again about Turning Point HR Solutions, we would recommend you request to object rather than a request for deletion, as this will ensure that your details are always suppressed from processing.

The option however is yours, and in either case we will process your request within 30 days. 

How can you manage cookies?
To manage or delete any of these cookies, please go to your web browser settings. More information can be found on how to do this for all major web browsers at

Please note that removing cookies may cause our websites to lose functionality.